Returns & Exchanges

At Marathon Watch, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in original, unworn condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for returns or exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the watch in its original manufacturer packaging, including all manuals, warranty cards, and protective films.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.